Refund and Replacement Policy

Effective Date: 11 September 2026

At Leads Park, we aim to provide accurate product information and a smooth purchasing experience. Since our products are digital in nature, the following refund and replacement terms apply.

1. Digital Products

Our products, including leads, databases, and other digital information, are delivered electronically. Once the product has been delivered or accessed, it generally cannot be returned.

2. Refund Eligibility

Refunds may be considered in the following situations:

• Duplicate payment for the same order
• Payment completed but the product was not delivered
• Technical issues that prevent access to the purchased product
• A significant issue with the product that cannot be resolved or replaced

Refund requests must be submitted within 3 days of purchase.

3. Replacement Policy

A replacement may be provided if:

• The delivered file is corrupted or cannot be opened
• The purchased file is missing or incomplete due to a technical error
• The same product was delivered incorrectly

Replacement requests will be reviewed and processed after verification.

4. Non-Refundable Situations

Refunds or replacements will generally not be provided if:

• The customer changes their mind after purchase
• The customer purchases the wrong product
• The customer has already downloaded or used the product
• The customer does not achieve the expected business results
• The customer fails to use the purchased data properly
• The request is made after the specified refund period

5. How to Request a Refund or Replacement

To request a refund or replacement, email us at:

Email: info.leadspark@gmail.com

Please include:

• Customer name
• Order ID
• Date of purchase
• Product name
• Reason for the request
• Payment receipt or transaction details, if available

6. Refund Processing

If a refund is approved, it will be processed through the original payment method. The time taken for the amount to reflect in your account may depend on the payment gateway or bank.

7. Contact Us

For refund or replacement-related queries, contact us:

Business Name: Leads Park
Email: info.leadspark@gmail.com
Website: https://leadsparks.in/